🚚 Shipping Policy – MRITHIKA
Effective Date: February 2026
Website: www.mrithikaclay.in
At MRITHIKA, we ensure that your clay products are packed carefully and delivered safely to your doorstep. Please read our shipping policy to understand how we process and deliver orders.
1. Order Processing Time
- Orders are processed within 1–3 working days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- During peak seasons or special promotions, processing time may be slightly extended.
You will receive confirmation once your order is successfully placed.
2. Shipping Timeline
Estimated delivery time:
- Within Hyderabad: 2–4 working days
- Within Telangana: 3–6 working days
- Rest of India: 4–8 working days
Delivery timelines may vary depending on location and courier service availability.
3. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout.
- Free shipping offers may be available during special promotions.
- Additional charges may apply for bulk orders or remote locations.
4. Packaging & Safety
Since clay products are fragile:
- We use secure and protective packaging.
- Extra cushioning materials are used to prevent breakage during transit.
However, in rare cases, transit damage may occur. Please refer to our Return & Refund Policy for damage claims.
5. Order Tracking
Once your order is shipped:
- You will receive tracking details via SMS or email (if applicable).
- You can track your order using the courier tracking number.
6. Incorrect Address
Please ensure that your shipping address and contact number are correct.
MRITHIKA is not responsible for:
- Delays due to incorrect address
- Failed delivery attempts due to unreachable contact numbers
If an order is returned due to incorrect details, re-shipping charges may apply.
7. Delays Beyond Our Control
We are not responsible for delays caused by:
- Courier service issues
- Natural disasters
- Weather conditions
- Government restrictions
- Unexpected circumstances
We will try our best to keep you informed in such situations.
8. Contact for Shipping Queries
For any shipping-related questions, contact us:
MRITHIKA
📞 +91-8125872846
📧 gopikaramancha2@gmail.com