📜 Terms & Conditions – MRITHIKA

Effective Date: February 2026
Website: www.mrithikaclay.in

Welcome to MRITHIKA. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. General Information

This website is operated by:

MRITHIKA
101, BKSR Residency
Dwaraka Nagar, Gajularamaram
Hyderabad
Phone: +91-8125872846
Email: gopikaramancha2@gmail.com

Throughout the site, the terms “we”, “us”, and “our” refer to MRITHIKA.

2. Use of Website

By using this website, you agree that:

  • You are at least 18 years old or using the website under parental supervision.
  • You will provide accurate and complete information while placing orders.
  • You will not misuse the website for illegal or unauthorized purposes.
  • You will not attempt to damage, hack, or disrupt the website.

We reserve the right to refuse service to anyone for any reason at any time.

3. Product Information

We strive to ensure that all product descriptions, images, and prices are accurate. However:

  • Minor variations may occur in size, color, and finish due to the handmade nature of clay products.
  • Clay cookware is fragile and must be handled carefully.
  • Proper usage and care instructions must be followed to ensure durability.

MRITHIKA is not responsible for damage caused due to improper usage or handling.

4. Pricing & Payments

  • All prices are listed in Indian Rupees (INR).
  • Prices are subject to change without prior notice.
  • We reserve the right to modify or discontinue products at any time.
  • Orders will be processed only after successful payment confirmation.

5. Shipping & Delivery

  • Delivery timelines may vary depending on location.
  • MRITHIKA is not responsible for delays caused by courier services or unforeseen circumstances.
  • Customers must provide correct shipping details. We are not responsible for delivery issues due to incorrect information.

6. Returns & Refunds

Due to the fragile nature of clay products:

  • Customers must check the product immediately upon delivery.
  • Any damage must be reported within 24 hours with proper photo/video proof.
  • Refunds or replacements will be processed after verification.
  • Products damaged due to misuse or improper handling are not eligible for return.

7. Intellectual Property

All content on this website including:

  • Text
  • Images
  • Logos
  • Graphics
  • Designs

are the property of MRITHIKA and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

MRITHIKA shall not be liable for:

  • Any indirect or incidental damages
  • Loss due to improper use of products
  • Delays caused by third-party services

Use of our products is at the customer’s own discretion and responsibility.

9. Privacy

Your personal information is handled according to our Privacy Policy. We do not sell or misuse customer data.

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be posted on this page.

11. Contact Information

For any questions regarding these Terms & Conditions, please contact:

📞 +91-8125872846
📧 gopikaramancha2@gmail.com